Email: Send data files as attachments to firstname.lastname@example.org
Online: If you are currently enrolled on Jet-Care use your webECHO login.
Upload data files using this link
Please add the aircraft registration as a minimum in email subject lines and your contact details in text, as appropriate.
There are 3 primary data sources for engine trend data:
If we trend your engine type, it is highly likely we can process and report using your data files. However we will check and sample your data if it is a new type and confirm that we can process and evaluate your data before confirming enrolment.
If we do not currently trend your engine type Jet-Care will work with you to provide a service as quickly as possible. Please contact us to discuss your needs and for a quotation.
It is not mandatory to record and forward trend performance data using both methods for Jet-Care GPA to provide a high quality service. However, Jet-Care does recommend that an enhanced trending service is provided when data is provided electronically and manually (cockpit recording). Click this link to consider the advantages.
If data is captured electronically, consider downloading more frequently to have the take-off data evaluated. If you have no electronic capture consider targeting specific flights to ensure recordings are taken. More than one recording can be taken in a single flight. We recommend the recordings are normally 30 minutes apart or at a different flight level/power setting. Please contact Jet-Care if you have any queries on manual recording.
Note: Your full reporting service is available 24/7 via webECHO™ and your released results, providing they remain normal, will be available. In the event that an Alert or Advisory report is issued we will contact you immediately.
Please email email@example.com with your feedback or send the information via webECHO™. In webECHO you can use either the Comments section, the aircraft 'Submit Change' or 'Operator Feedback' buttons.
Jet-Care does not automatically report to you by return, unless you require this service. If we do not contact you the current status remains normal for the data Jet-Care received. Your results are available on webECHO 24/7.
If you wish to receive your results, by email, every time you send data please request 'Status Notification Reports'. These simple text emails (no attachments) will be forwarded to you, or any other email address you require, at no more than 24 hours from receipt of data. To request a 'Status Notification Report' contact us at firstname.lastname@example.org
Note: If newly received data shows significant issues we will contact you with a special non-routine report - Alert or Advisory. We will also call you for all Alerts (Advanced Warning Status).
You can request any number of reporting contacts for email reporting and for access to your data and reports using our online portal, webECHO. Contact us at email@example.com for further details.
Note: The primary report contact, as advised at enrolment or thereafter, must approve all additional reporting contacts.
Yes, Jet-Care are able to process the data files downloaded from the Shadin Avionics ETM system.