Customer Support Administrator

A Customer Support Administrator vacancy is available at our Odiham offices in Hampshire.  This is a permanent, full time position, working primarily in our Sales & Marketing department.  Main duties include:

• dealing with day-to-day enquiries concerning current contracts;
• ensuring that the contract renewal system is maintained;
• receiving and processing purchase orders;
• assisting with mail-shots, and despatching information to customers;
• providing consistent, accurate, and timely support to customers and members of staff, and ensuring all forms of communication are answered accurately and efficiently;
• carry out general and routine office duties as required.

Additionally, may be required to provide administrative support in the Jet-Care, Gas Path Analysis (GPA), part of the business.

We are looking for applicants who are enthusiastic, motivated, with a willingness to learn, who are able to use their initiative, and think independently.  The successful candidate should:

• have multi tasking experience, be able to work in a team, and be a good communicator at all levels;
• have a logical and methodical aptitude with a good standard of written / spoken English, for customer liaison and preparation of written communication to them;
• be confident with a professional and orderly nature;
• be accurate, have an outgoing personality, and a positive and constructive approach;
• be PC literate, accurate and comfortable in electronic file handling, and have experience and a good working knowledge of Microsoft Office, including Word, Excel, and Outlook.

Knowledge of foreign languages although not essential, may be an advantage.

The hours are Monday to Friday, 37½ hours per week, 7½ hours per day, plus a one-hour unpaid lunch break.

You will be joining a stable and well-established organisation in state-of-the-art offices offering a very comfortable working environment.  Other benefits include annual leave 28 days rising to 33 days pa pro-rata (inclusive of Bank/Public holidays), work related contributory pension scheme, free Wi-Fi, and on-site parking.  Further details are available at www.spectro-oil.com. 

Please apply with your latest detailed CV, a covering note, and an indication of your salary expectations, via email to: recruitment@spectro-oil.com.

 

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