Careers
Customer Support Administrator
A Customer Support Administrator vacancy is available at our Odiham offices in Hampshire. This is a permanent, full time position, primarily working in our Sales & Marketing department. The position will include:
- dealing with day-to-day enquiries concerning current contracts;
- receiving and processing purchase orders;
- ensuring that the contract renewal system is maintained;
- assisting with mail-shots, and despatching information to Customers;
- providing consistent, accurate, and timely support to Customers and members of staff, and ensuring all forms of communication are answered accurately and efficiently;
- carry out general and routine office duties as required.
Additionally, may be required to provide general administrative support in the Jet-Care, Gas Path Analysis (GPA), part of the business.
We are looking for applicants who are enthusiastic, motivated, with a willingness to learn, who are able to use their initiative, and think independently. The successful candidate should ideally:
- have multi task experience, be able to work in a team, and be a good communicator at all levels;
- have a logical and methodical aptitude with a good standard of written / spoken English, for Customer liaison and preparation of written communication to them;
- be confident with a professional and orderly nature;
- be accurate, have an outgoing personality, and a positive and constructive approach;
- be PC literate, comfortable in electronic file handling, and have experience and a good working knowledge of Microsoft Office, including Word, Excel, and Outlook.
- Experience using Sage 200 Professional is an advantage.
- Knowledge of foreign languages, although not essential, may also be an advantage.
The hours are Monday to Friday, 37½ hours per week, 7½ hours per day, plus a one-hour unpaid lunch break.
You will be joining a stable and well-established organisation in state-of-the-art offices offering a very comfortable working environment. Other benefits include annual leave 28 days rising to 33 days pa pro-rata (inclusive of Bank/Public holidays), work related contributory pension scheme, free Wi-Fi and on-site parking.
Please apply with your latest detailed CV, a covering note, and an indication of your salary expectations, via email to: recruitment@spectro-oil.com.