PRIVACY STATEMENT

Spectro® and Jet-Care® are committed to preserving the privacy of all visitors to our website at www.spectro-oil.com and www.jet-care.com. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.


INFORMATION THAT WE COLLECT FROM YOU

When you visit, register or order products or services on www.spectro-oil.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.


USE OF YOUR INFORMATION

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.


DISCLOSURE OF YOUR INFORMATION

The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfill and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

When providing us with your details, you are giving consent to use your information by Palace International Ltd. trading as Spectro and Jet-Care, Spectro Oil AG and Jet-Care International Inc. and other companies in our group who may contact you by e-mail. Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.


COOKIES

Cookies are small amounts of information, which we may store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions, which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know at enquiries@spectro-oil.com


SECURITY AND DATA RETENTION

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.


ACCESSING AND UPDATING

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at enquiries@spectro-oil.com. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.


CHANGES TO OUR PRIVACY POLICY

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.


CONTACT

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to the Financial Controller – Director (Data Controller) at: enquiries@spectro-oil.com or inquiries@jet-care.com

CUSTOMERS

Latest News

Jet-Care® announce another successful quality audit for their GPA trend monitoring service

Jet-Care® announce another successful quality audit for their GPA trend monitoring service

Jet-Care, the independent leader in engine trend monitoring services for the aviation industry, today announced that another successful quality audit was completed this week for their GPA (Gas Path Analysis) engine trend programs.

... Read more

Shows and Conferences

UK AD & Biogas & World Biogas Expo 2017
5th - 6th July 2017

UK AD & Biogas & World Biogas Expo 2017

ACCREDITATIONS

  • The use of the UKAS accreditation mark does not imply that all activities are accredited by UKAS. Accreditation covers the laboratory activities in accordance with the Schedule of Accreditation, which can be found on the UKAS website.

CONNECT WITH US

SPECTRO | JET-CARE UK

Local time: 4:39AM
contact UK

Welcome to Spectro | Jet-Care

In 2015 we completed the move to Hatchwood Place, a Grade II listed complex, which marked the next milestone in our Company's growth.  With an extensive refurbishment of the facility we were able to more than treble the size of our previous laboratory space therefore allowing us to extend the analysis portfolio offered to our customers around the world.

 


Spectro | Jet-Care are proud to offer a first class responsive service to our customers:

  •   Highly experienced team of technicians and analysts
  •   Engine trending through the Jet-Care Gas Path Analysis Program
  •   UKAS accredited laboratory facilities
  •   Comprehensive reporting of analysis results

Spectro | Jet-Care team:

David Glass   Managing Director
Guy Glass   Financial Controller, Director
Alan Baker   International Sales and Marketing Manager
Richard Medhurst   Operations Manager
Jim Lawrie   Jet-Care GPA Operations Manager
Chris Brown   IT Manager
Stephanie Little   Aviation Business Development Manager 
Trevor Jackson   Marine Business Development Manager
Alison Hayden   Communications Officer
Alison Potere   Continuous Improvement Manager
Andres Grille   Chief Scientific Officer

Spectro | Jet-Care
Hatchwood Place,
Farnham Road, 
Odiham
Hampshire
RG29 1AB, UK

 

Spectro
Tel:  +44 (0) 1256 704000 (24 hours)
AOG:  +44 (0) 1256 393500 (24 hours)
Fax:  +44 (0) 1256 704006
Email:  enquiries@spectro-oil.com

Jet-Care GPA
Tel: +44 (0) 1256 701777 (24 hours)
Fax: +44 (0) 1256 701377
Email:  inquiries@jet-care.com
Opening Hours

Mon-Fri: 7am - 6pm
Sat: 9am - 1pm 
Sun: 9am - 1pm on request

AOG

Available 24/7
for AOG situations

Contact Info UK

JET-CARE USA

Local time: 4:39AM
USA

 

Welcome to Jet-Care International, Inc

Our state-of-the-art facility in Cedar Knolls, New Jersey serves a wide portfolio of customers with both laboratory and engine trend monitoring services. In 2009 we completed a multi-million dollar refurbishment with an expanded laboratory and a separate Research & Development facility. Further improvements included backup power generators and ground floor extension to provide for the recycling of solvents used during testing.
 


Jet-Care is proud to offer a first class responsive service to our customers:

  •   Highly experienced team of technicians and analysts
  •   Engine trending through the Jet-Care Gas Path Analysis Program
  •   State-of-the-art UKAS accredited laboratory facilities
  •   Comprehensive reporting of analysis results

Jet-Care International, Inc. team:

David Glass   CEO
Alison Potere   Continuous Improvement Manager 
Pam Kaur   Laboratory Manager 
Alan Baker   International Sales and Marketing Manager
Chris Brown   IT Manager
Rona Levin   Manager of Accounts and HR
Alison Hayden   Communications Officer
     
     

Jet-Care International, Inc
3 Saddle Road
Cedar Knolls
NJ 07927, USA

 

Tel: +1 973 292 9597
Fax: +1 973 292 3030
AOG: +1 973 960 4863
 

+1 973 292 9597
(during normal business hours)

Email:  inquiries@jet-care.com

Opening Hours

Mon-Fri: 7am - 6pm
Sat: 9am - 1pm 

AOG

Available 24/7
for AOG situations

Contact Info USA

SPECTRO SWITZERLAND

Local time: 4:39AM
Swiss

Welcome to Spectro Oil AG

Our Swiss laboratory is located in Kaiseraugst, near Basel, and provides a comprehensive laboratory analysis service to our European customers. 
 


Spectro is proud to offer a first class, responsive service to our customers:

  •   Highly experienced team of technicians and analysts
  •   SAS accredited laboratory facilities
  •   Comprehensive reporting of analysis results

Spectro Switzerland team:

David Glass   Managing Director
Andy Mathys   Laboratory Manager
Alan Baker   International Sales & Marketing Manager
Alison Potere   Continuous Improvement Manager
Alison Hayden   Communications Officer
Chris Brown   IT Manager
     

Spectro Oil AG
Rinaustrasse 452
CH-4303 Kaiseraugst
Switzerland
 

Tel: +41 (0) 61 815 90 20
Fax: +41 (0) 61 815 90 21
Email:  enquiries@spectro-oil.com

Opening Hours

Mon-Fri: 8am - 6pm
Sat & Sun: 9am - 1pm 

AOG

Available 24/7
for AOG situations

Contact Info Switzerland